• overcrowded
    Taking Apart the TTC (Part III): Rider Misery
    • September 14, 2014

    After a relaxing summer filled with debugging MySQL queries and tweaking Windows forms, I’ve completed a prototype of EngagementPro, a piece of software designed to assist accountants with managing their workloads.

  • old picture of ttc employee
    Taking Apart the TTC (Part II): Operators’ Workload
    • June 29, 2014

    TTC fares and operator wages have grown in lockstep, at about double the rate of inflation, and double the rate of most Ontarians’ household income

  • TTC logo
    Taking Apart the TTC (Part I): Fares and Wages
    • June 17, 2014

    Fare hikes. Crowded subways. Funky smells. Surly drivers. For many of us in Toronto, a two-way commute on the TTC is a reality five days a week.

  • busy woman on phone with lots of paperwork
    6 Ways to Cut Corners – Legitimately
    • June 8, 2014

    Personal busy-ness at work gave me the chance to apply some of the insights I got into hewing to the high-level in consulting.

  • Lloyd
    10 Model Building No-Nos
    • May 25, 2014

    Having worked with a large variety of Excel-based models, in a number of different settings, I’ve seen a lot of practices that seriously undermine the usability of a model. Here are my top 10: